Privacy Policy

Welcome to [Company Name] (“Company”, “we”, “our”, or “us”). We are an India-based agro commodity export company engaged in the sourcing, trading, and export of agricultural products and related services.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website (“Website”), inquiry forms, emails, WhatsApp communication, and other business interactions.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide

When you contact us or submit an inquiry, we may collect:

• Full name
• Company name
• Email address
• Phone number
• WhatsApp number
• Country and address
• Product requirements
• Import/export requirements
• Shipping preferences
• Any other information voluntarily submitted by you

B. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage data
• Date and time of visit

C. Cookies and Tracking Technologies

• Our Website may use cookies and similar technologies to improve user experience and analyze website traffic.
• Third-party services such as Google Analytics may collect anonymized visitor information.
• You may disable cookies through your browser settings; however, some website features may not function properly.

2. How We Use Your Information

We may use the collected information for the following purposes:

• Responding to inquiries and quotation requests
• Providing product and export-related information
• Processing business communications and transactions
• Coordinating shipments and logistics
• Improving our Website and services
• Sending updates, offers, or marketing communication
• Maintaining internal business records
• Complying with legal and regulatory obligations
• Preventing fraud, misuse, or unauthorized activity
• We do not sell personal information to third parties.

3. Sharing of Information

We may share information with trusted third parties only when necessary for legitimate business purposes, including:

• Shipping and logistics partners
• Customs and regulatory authorities
• Payment service providers
• IT service providers and website hosting partners
• Professional advisors and auditors
• Such sharing is limited to operational, legal, or compliance requirements.

4. International Data Transfers

• As an international agro commodity export business, information submitted through our Website or communication channels may be transferred across countries for export operations, logistics coordination, and customer support.
• By using our Website, you consent to such international transfer of information where applicable.

5. Data Security

• We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.
• However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain inquiry details, communication records, and business-related information only for as long as necessary for:

• Business operations
• Export documentation
• Legal compliance
• Accounting and audit purposes
• Customer support and follow-up communication

7. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Withdraw consent for marketing communication
• To exercise these rights, please contact us using the details below.

8. Third-Party Links

• Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
• If you contact us through platforms such as WhatsApp, the privacy policies of those platforms may also apply.

9. Children’s Privacy

Our Website and services are intended for business and commercial use only. We do not knowingly collect personal information from children under the age of 18.

10. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time without prior notice. Updated versions will be posted on this page with the revised “Last Updated” date.
• We encourage users to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your information, please contact:

[Company Name]

[Office Address]

India

Email: [your email address]

Phone: [your contact number]

Website: [your website URL]

Disclaimer

Product availability, crop quality, specifications, pricing, shipment schedules, and export conditions may vary depending on season, origin, market conditions, regulatory requirements, and logistics availability. Information provided on the Website is for general business purposes only and does not constitute a binding commercial commitment unless agreed separately in writing.